Upgrade of Web Application Introduction This is the latest release notes for the Web Application. It is our top selling product, and we want to keep customer loyalty at all time high, so making these changes is essential in creating more engagement around the product Overview We needed to make the changes below in order to keep the product usability stable and deliver outstanding customer satisfaction to our base. The...

Speak, Record, Send The benefits of frequent customer engagement cannot be over-emphasized or downplayed in the current world of growing businesses. Customer satisfaction is at the core of every business, hence the emergence of a plethora of tools and strategies to reach them.  It is essential that however complex the tools of communication to reach customers are, they also be as personalized as possible. Bulk Voice Call is one of...

AI has been revamping the ways of communication for businesses both with external and internal customers. Going further, chatbots are predicted to move from simply user-based queries to more advanced predictive analytics based on real time conversations. with the emerging chatbot trends and market outlook, it is crucial for businesses to adopt innovative ways to deliver continuous customer engagement. A chatbot is an artificial intelligence (AI) software that can simulate...

An emoji is a visual representation of an emotion, object, or symbol. Some examples of emojis are 😃, 🧘🏻‍♂️, 🌍, 🍞, 🚗, 📞, 🎉, ♥️, and 🏁. Emojis exist in various genres, including facial expressions, common objects, places and types of weather, and animals. Emojis have different meanings, Some of these include: 😂 Face with Tears of Joy ✨ Sparkles 😍 Smiling Face with Heart-Eyes 🙏 Folded Hands and many more Emojis can take...

    Mnotify’s chatbot, Theo, was developed to give their clients a faster and more effective way of using their services. Theo can assist you in sending bulk SMS or voice messages and purchasing SMS bundles among others through WhatsApp. Here are a few steps to use Theo: How to send a group message Send hello  to +233270009543 via WhatsApp Select option 1 (send a message) Select message type (SMS...

Yay! mNotify officially launches its Mobile Messaging App and you can access it on Google Play Store. It’s pretty common these days to have one or two mobile messaging apps on your smartphone. After all, it’s the easiest way to communicate with your contacts. Most people will almost always have their cellphone on them. This is why mNotify has introduced the Mobile Messaging App “mNotify SMS Messenger”, knowing the level...